What our guests say
We had a wonderful time in the Galapagos and are recommending it to our friends.
Amazing experience. Pablo was the best travel agent; I highly recommend him and his team!
Cris was very helpful and fast in responding.
Cristina was amazing to work with, very Professional, and always offered prompt replies to any questions I had.
How much you enjoy your Galapagos adventure is going to be the quality of the boat and crew. In my case, working with Pablo Rea of Columbus Travel both were excellent. The guide was very knowledgeable, the crew were very helpful. They were always cleaning, and preparing for the next Zodiac excursion. All of the meals were very good and plentiful. The Galapagos is one of the top 10 destinations in the world, Do not miss it
It was a fantastic experience, even better than we expected! Sofia and the Columbus team were excellent; they were very responsive, quickly answered any questions we had, and were available to help us navigate the logistics of our trip. They even helped coordinate some travel logistics outside of those they booked for us and solved a few issues while on our trip. I would highly recommend Columbus and this trip to the Galapagos to anyone!
Sofia was great! I was worried about a wire transfer, but it all worked well. She was very helpful throughout the process and very responsive to emails. We had some issues with the boat, but Sofia stepped in and ensured everything went smoothly.
Even with the enormous challenges of the pandemic, we had a wonderful experience working with the exceptional team at Columbus Travel. Sofia was amazing! She is so very special and talented, and we hope she is recognized for her fantastic work! Everything about our trip went precisely as planned. Everything was easy, on time, and met and exceeded our expectations.
We look forward to recommending Columbus Travel and hope to book another trip in the future.
I felt that Sofia and her team were always on top of things. It made my trip comfortable despite the COVID paperwork.
I worked almost daily with Sofia at Columbus Travel. She answered all my questions professionally within a day and reset my itinerary several times until it was perfect. The guide and driver chosen for us were beautiful. The hotels she recommended were clean and comfortable and served delicious food. The tours to a Chocolate plantation, hummingbird, and butterfly gardens blended well with the city and hiking tours. It was a very good package, and I can’t think of anything that could have made it better. Our guide, Pablo, answered all our questions but also explained Ecuador’s geography, history, and culture. I enjoyed the little side trips to markets and had time alone to venture into a few cities. My daughter accompanied me on this trip, and Pablo had many questions for her. He was so kind. Patricio, our driver, and Pablo made us laugh and seemed like old friends accompanying us. I wish I could have stayed longer!
Pablo was a great help in getting our trip booked and providing last-minute assistance when plans changed. Thanks!”
Overall I had a great experience. My travel agent Pablo was extremely helpful and understanding.
I dealt with Sofia, who was superb, patient, informative, efficient, and lovely. Thank you.
We had the most wonderful time and all the arrangements you put in place worked perfectly. Everybody was extremely kind and well organized, and all transfers worked to perfection. Eduardo in Guayaquil was excellent, and we learned a lot and had enormous fun. We both now possess the very best Ecuadorean hats! The Piccaia Lodge is the most glorious hotel and a place we wished we could have stayed longer. Tranquil and beautifully run: we felt that we were drops of water so carefully held in the palms of their hands. The wildlife was stunning, and we saw everything we could have expected and more; we would recommend Columbus to others and have already done so.
Columbus Travel was very professional and helpful. They prepared a wonderful trip for us and provided a very professional guide and driver. The Galapagos Legend was a good choice for the variety of experiences provided and the staff.
My travel agent Sofia was very helpful in providing information and answering my various questions in a timely manner. While we communicated exclusively through email and text, I found her professional, personable and knowlegable. She even provided me a cell number to call her if needed but it was needed because everything went so well. I also appreciated the phone call from Maria upon arrival to my hotel in Quito to make sure I arrived okay and to reconfirm my appointment the next morning with Pablo. He was a great help in assisting me with processing migration documents to enter the Galapagos Islands. This service saved me almost an hour wait/processing time. That was a very nice extra service provided. I will be contacting Sofia when I start planning my next trip
Thanks to Pablo at Columbus Travel, our trip to the Galapagos was perfect. Even though rebooking with Covid, Pablo was always very responsive and didn’t miss anything with planning our trip. We will use his services again in the future.
Pablo Rea was extremely helpful, responsive, and enthusiastic. I had some worries about travel at this time, and he was so supportive regarding my concerns and made sure every issue was addressed. The services were highly efficient and reliable. We were so impressed that they arranged for us to get the COVID tests we needed within the time frame required. Everything went smoothly, and it was a fantastic trip.
I will recommend this service to my friends. They are very professional. The trip was made easy because they paid attention to all the details.
It was a fantastic experience, even better than we expected! Sofia and the Columbus team were excellent; they were very responsive, quickly answered any questions we had, and were available to help us navigate the logistics of our trip. They even helped coordinate some travel logistics outside of those they booked for us and solved a few issues while on our trip.
I would highly recommend Columbus and this trip to the Galapagos to anyone!
Sofia was amazing! Great communication! She always got back to me right away, and she was a significant problem solver when I was in the middle of the jungle and had some issues. My original dive was canceled, but that was no fault of anyone except Covid-19. When it was canceled, Sofia immediately contacted me with several other options, and it worked out fine. The dive was terrific as well. Thanks for everything!
At first, I was a little afraid because I found it on the internet, and there was not much information on Spanish websites, but after some research, we decided to buy it and were not disappointed.
Fantastic trip, a great tour guide, and driver. Accommodations were excellent and very unique. The food options were very enjoyable. Would highly recommend Columbus Travel.